July 8, 2022
University Centre Leeds student sat at a desk in class with pen and book smiling

University Centre Leeds’ (UC Leeds) student satisfaction rates have been ranked as some of the highest in Yorkshire for the third year running.

Just over 85 per cent of students rated their overall experience at the institution* as positive in the newly published 2022 National Student Survey (NSS).

Those results mean that UC Leeds has once again achieved the highest overall student satisfaction level of all of the city’s higher education providers.

There was a highest-ever, 75.4%, response rate from students this year and they ranked virtually every area at UC Leeds above the sector average. Teaching (90.4%), learning opportunities (88.6%) and academic support (87%) scored particularly strongly.

A testament to quality teaching and going the extra mile

Janet Faulkner, Dean of Higher Learning at University Centre Leeds, said: “These tremendous results are a testament to the continuing, and improving quality of our teaching and curriculum.

“Our staff are continuously looking at ways to enhance our courses and give students exceptional opportunities, so they leave here with the confidence and skills to aim high.

“Over the past year, we have welcomed a string of influential guest speakers and taken a group of learners to London for some invaluable experience at the Department for Transport. Other students have benefitted from an Erasmus+ trip to Greece, where their work in a hotel gave them an insight into the tourism, hospitality and food and drink sectors.

“Our students, as these impressive survey results indicate, clearly appreciate such efforts which is wonderful to see.”

UC Leeds students enjoying a meal during their work experience trip to the Department for Transport

A fantastic vote of confidence

Dr Jo Tyssen, Head of WP, Outreach and Projects at UC Leeds, added: “We are very proud of these results, and delighted that our students value their learning experience at University Centre Leeds so highly.

“We did brilliantly in the last survey, achieving an 80.6 per cent overall satisfaction rating following a very difficult year. So to have increased that score by 5 per cent this time is extremely pleasing. 

“We have gained the city’s best student satisfaction rates among higher education providers for the third year in a row, which is fantastic, and gives us great confidence as we strive forward.”

Managed by the Office for Students, the NSS is one of the largest surveys of its kind and had almost 325,000 responses across the UK this year.

The survey gathers students’ opinions on the quality of their courses. That data is then used by prospective students to guide their choices, and by the education providers to shape and improve their offerings.

*University Centre Leeds is registered as Luminate Education Group, the name of its parent organisation, in the survey results.